How is shelf-life 12 months without preservatives?
We use post packaging sterilisation using heat and pressure to ensure that the ingredients remain fresh and nutritional value is same as Good Ol' Raw ingredient. That's it, we have spilled the beans!
Will it give the same taste as the home boiled grain?
Absolutely yes! Infact you will be surprised to see how consistent and good the texture of your recipes is when you cook with Urban Granny.
Is this ready to cook or ready to eat?
Its ready to use ingredients. For e.g. if you want to eat Rajma Masala, you can prepare your style gravy and add Urban Granny Easy Cook Rajma. It's ready without worrying about soaking, boiling and waiting. Please refer to our recipe section to know more on How to Use.
By when should we consume it?
Working with Food Technologists and state of art processes, we ensure intact nutrition, taste and texture for 12 months. However, once you open the pack, consume immediately.
How do I store this product? Does it need refrigeration?
Its Simple. Till the time you cook it, just keep the packet in dry and cool place in room temperature. It does not need refrigeration
Are they travel friendly?
Yes. The packaging ensures the ingredients remain fresh whenever you need them.
Are they Vegan?
Yes. 100% Vegan and Gluten-free.
Is this product safe and healthy?
At Urban Granny, we believe in fostering the spirit of Granny and use only what Granny approves of. Thus, there is no additional colour, preservative, taste-maker or any such ingredient that you do not use in your kitchen. Using the technology, we ensured that nutritional value is intact. Hence, don't worry about soaking, boiling or worrying about health. Just Cook and enjoy ghar ka khana, vo bhi asaaani se.
How to use the products?
We have soaked and boiled the legumes for you. You have to prepare your style gravy and add ingredients directly from the pack. Check Recipes for more details.
Is there a subscription available?
Yes, we do offer Quarterly and Annual Subscriptions. Each Subscription is designed according to your consumption. And there are exciting offers on additional purchases. You can write to us on email@example.com to know more.
Returns and exchanges
Is Shipping free?
Shipping is free on all orders above Rs 249
How do I track my order?
Once you have ordered, you will get a tracking link on message. Using that you can track the order. Our endeavour is to keep you informed and deliver it to you before you find the need to track it.
How long will it take to get delivered?
Depending on where you are ordering from, it may take 2-5 days except in special circumstances such as poor weather, when it may take longer. However, you can easily track the order.
Do you deliver out of India?
We serve most pin codes through our website. However, if you are a customer residing out of India, you can call us on +91-7017642601 or write to us at firstname.lastname@example.org
I haven't received my order. Who do I reach out to?
You can call us on +91-7017642601 or write to us at email@example.com